Car InsuranceWe hold membership with the following ASIC approved External Dispute Resolution (EDR) Scheme’s that cover the services and products offered by us.
| EDR Scheme | Type of complaints they deal with |
| Insurance Ombudsman Service Ltd | Insurance Ombudsman Service Ltd deals with complaints about general insurance companies e.g. covers home, transit and storage, motor and boat insurance claims. |
| Office of Federal Privacy Commissioner (OFPC) | OFPC deals with complaints regarding breaches of the Privacy Act. |
Next Steps
- If you have any questions, contact us
- Find your closest RACT Insurance branch
