We are committed to providing outstanding customer service, products and facilities. If you believe that we have not delivered in any one particular area we would like to hear your comments.

Complaints are an important part of maintaining and improving our standards. If you have any complaints regarding service or products, please contact the people who provided your initial service. If your complaint is not resolved to your satisfaction or you do not wish to contact the people who provided your initial service, you can contact us using the following methods:

Contact Method	Details
Online	Email Us
Phone	Ring our toll free number 13 27 22 (in Tasmania) or 1800 005 677 (outside Tasmania)
Fax	Print the Customer Relations Form and fax to (03) 6232 6400
Mail	Print the Customer Relations Form and send to the following postage-paid address: RACT Insurance Customer Relations Reply Paid 1292 HOBART TAS 7001 If you require assistance with completing the form, our staff will be more than happy to help.

Next Steps

If you have any questions, contact us
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